Frequently Asked Questions
Q: What is a pre-order?
A: When a product is in the pre-order period, it means that product has not yet arrived in our warehouse and is under manufacturing. We won't charge your credit card during this stage, only after the product has arrived in our warehouses and is 'in stock'.
Q: What currency is your site using?
A: All prices are listed in US Dollars.
Q: What method of payment do you accept?
A: We accept Visa and Master Card.
Q: Do you accept Paypal?
A: Paypal is possible but not automated. We will take Paypal manually. Please contact us if you wish to pay by PaylPal.
Q: If a product is sold out, will you be making anymore?
A: No, as our products are limited editions, once we've sold out, we won't be getting any more in stock.
Q: What happens when if I'm not in when the product arrives?
A: The delivery company will attempt to deliver numerous times to your address. If they are still not successful, the delivery company will return your product back to our warehouse. We'll then contact you. A re-shipping fee will be charged to send out the shipment again.
Q: I have a question that is not answered by this FAQ
A: Please contact us.